Support and Feedback

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Support and Feedback

PDQ provides a number of support options to help you troubleshoot problems and use our products more effectively:

Forums and Knowledge Base

Free support is always available from our forums, which can be accessed from Help > Support Forums or at Our support staff is constantly trawling around looking for questions to answer. Not only do the forums contain FAQs and our Knowledge Base, but any system administration question is welcome. We're here to help.

Email Feedback and Support (Enterprise mode required)

Email support is available from our support staff from Help > Support > Feedback & Support, or email directly at Enterprise mode users receive priority support.

Video Tutorials

There is a wealth of configuration and troubleshooting information available in our video library at

Weekly Webcasts

For ongoing support, you can subscribe to our live weekly webcasts and ask us questions directly at

PDQ Blog

Our blog provides timely information on current issues and updates, as well as tips and how-tos for using our products more productively. Read posts or subscribe to email updates at

We hope you find our products useful, easy-to-use, and effective. If you have any questions or comments, please visit our forums. We aim to respond to customer requests as quickly as possible. We also welcome your feedback as it guides future development.




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