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PDQ provides a number of support options to help you troubleshoot problems and use our products more effectively:
•Knowledge Base Articles
We have extensive help articles available from our Knowledge Base, which can be accessed from Help > Support > Knowledge Base or at our Knowledge Base.
•Discord & Community Forums
| Free support is always available from our Discord Community, which can be accessed from Help > Support > Discord Community or on Discord. Our support staff is constantly trawling around looking for questions to answer. Any system administration question is welcome. We're here to help. |
•Email Feedback and Support (Enterprise mode required)
Email support is available from our support staff from Help > Support > Feedback & Support, or contact support. Enterprise users can receive email support from PDQ's knowledgeable support team.
•Video Tutorials
There is a wealth of configuration and troubleshooting information available in our video library on YouTube.
•Weekly Webcasts
For ongoing support, you can subscribe to our live weekly webcasts and ask us questions directly on YouTube.
•PDQ Blog
Our blog provides timely information on current issues and updates, as well as tips and how-tos for using our products more productively. Read posts or subscribe to email updates at PDQ Blog.
We hope you find our products useful, easy-to-use, and effective. If you have any questions or comments, please visit our community or contact support. We aim to respond to customer requests as quickly as possible. We also welcome your feedback as it guides future development.
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Help Version: 19.4.21.0